ISO 9001 is an internationally recognised standard for the quality management systems. The standard is generic in nature and caters for both the manufacturing and service industries.
Organisations which are certified to this standard reflect evidence of a business operation which is supported by a fundamental and robust quality management system platform.
What Will ISO 9001 Do For Me?
Repeat business only comes to organisations which can provide services or products consistently, and without deviation. Complying with this standard requirement means you can demonstrate you can do this.
In essence, organisations with an effective Quality Management System (QMS) will typically meet customer expectations better than an organisation that does not have an effective QMS.
Any Further Benefits Of Certification?
Improved consistency of service and product performance
Ensures that customers come back and not the products or services delivered
Improved operational efficiency and competitiveness hence reducing overheads
Reduce costs but increase profitability
Increased marketing and sales opportunities
Greater international acceptance and competitiveness.